Online: Handling Aggressive Behaviour
Handling Aggressive Behaviour
This training course aims to give trainees knowledge and understanding in handling aggressive behaviour and allows trainees to view realistic scenes and be tested on their knowledge retention. Unfortunately, aggressive behaviour is something we all can encounter in our daily lives. Handling these interactions can be difficult, as the wrong technique can jeopardise the safety of yourself and those around you. When a conflict escalates, you run the risk of disruption and violence that can have grave ramifications. This training course will demonstrate how to avoid such mistakes, and is suitable for personnel at all levels who might encounter aggressive behaviour in public.
- Aggressive Behaviour Types
- Aggressive Behaviour Causes
- Risks & Repercussions
- Aggressive Behaviour Precautions
- De-Escalating Aggressive Behaviour
- Defending Against Aggressive Behaviour
TIME: 30 mins
ASSESSMENT: E-learning interactive questions and end test
CERTIFICATION: Upon successful completion of the course trainees will be issued with a UKRS certificate which will be valid for 5 years
ACCESS: Upon purchase E-horse will send details of how to access your course via email. Please ensure we have your correct contact details. You will complete the course via the UKRS and their Elearning partners.
If you would like to take the examination for Short Journey certificate (over 65km and up to 8 hours) accredited by Lantra Awards, City and Guilds or other Awarding Organisations - please contact E-horse and we can put you in contact with an examination centre- examination fee not included in E-horse price.
If you require a UKRS ID Card with list of completed courses printed on reverse extra cost of £5.
Please contact email@example.com for further details